Susan looked up at me with panic in her eyes when I walked into her office. “Oh, no!” she said dramatically. I thought she’d just heard about a major disaster. “What’s wrong?” I asked. “It’s 10:00, time for our appointment. I got in at 7:00 and I haven’t gotten anything done! I’m so overwhelmed, I can’t think straight. I was supposed to prepare for our session and I don’t even know what I want to talk about.”

“Why don’t we talk about this?” I said.